Founder Story

Built by a nurse who almost lost her career to a condition she was treating wrong.

Eight years at the ICU bedside. Three years quietly disappearing. One study that changed everything.

Sarah Kent
Sarah KentICU Nurse · 8 Years at the Bedside
8 yrsICU bedside
Sarah Kent
The moment everything changed
"I stopped asking what else I could try — and started asking why wasn't anything working."
The part I'm not proud of

I was a nurse who didn't understand what was happening inside her own body.

I kept showing up. I kept doing my job. I kept standing at bedsides, reading monitors, holding hands at 4 AM.

But I was limping. And the people I worked with knew it. And the patients knew it. And I knew that if I didn't find something that actually worked, the career I had spent years becoming was going to be taken from me — not by a bad decision or a burned-out moment, but by my heels.

"Push through. It's part of the job. Someone else has it worse."

I told myself this for two years. And every rotation my heels got a little worse. Every morning that first step felt like broken glass — and I had stopped being surprised by it, which scared me more than the pain itself.
What I tried — and what it cost
Custom orthotics$500+ · no lasting change
Failed
Cortisone shots × 2worked 6 weeks, returned worse
Failed
6 different pairs of shoesHokas, Danskos, Brooks
Failed
Physical therapystretching, ultrasound, ice
Failed
The frozen water bottlebreak room freezer · every lunch
Failed
Ibuprofen before every shiftlike it was part of my uniform
Failed
The night I started asking the right question

I stopped asking "what else can I try"
and started asking "why isn't anything working?"

After two years of failed treatments I finally looked at the research. Researchers examined tissue from 50 people with chronic plantar fasciitis — real diagnoses, real pain, real failed treatments. They put the tissue under a microscope.

Zero inflammatory cells found in chronic PF tissue Lemont et al. · Journal of the American Podiatric Medical Association · 2003 · n=50

The condition is called plantar fasciitis. The suffix means inflammation. Every treatment I had ever received was designed to fight inflammation. There was no inflammation to fight. In that moment, three years of failure made complete sense. I hadn't been unlucky. I had been treating a condition I didn't have.

What I couldn't find — so I went looking

Once I understood the real mechanism, I went looking for something that delivered it.

$2,000
Shockwave therapy

Works through the right mechanism — mechanotransduction — but impossible on a 3×12 schedule at that price.

90
Precision acupressure points

Penetrate degenerated tissue and wake up dormant repair cells — the signal that restarts collagen production.

3,200
RPM vibration

Forces blood back into the avascular zone that had been starving for it. Signal plus supply — simultaneously.

"I was skeptical. I had been burned enough times to know what hope followed by disappointment felt like. But for the first time, what I was looking at lined up with the science I had spent months reading. Not a promise. A mechanism. Aimed at the right target."

— Sarah Kent, after finding the LightStep
What happened next

The tissue that took years to break didn't rebuild overnight. But it started.

Week 3
My mornings changed.

Not pain-free. But the broken glass quality of that first step was different. Less sharp. Less inevitable. I had stopped being surprised by the pain — and now I was surprised by its absence.

Week 6
I walked to my car. I wasn't limping.

After a third consecutive shift. I sat in the driver's seat and stayed there for a moment. I couldn't remember the last time I had done that.

Week 10
"Yes" to overtime — without doing the math first.

For over a year I had quietly turned down overtime. Week 10, it came up. I said yes without calculating how bad it would be by hour 10. That was the moment I knew this was real.

Why I'm telling you this

Because most nurses fighting this are treating the wrong condition.

63.9% of nurses with chronic foot pain end up leaving bedside. Most of them fought it for years. Most tried everything. Most were treating inflammation that didn't exist.

I almost became that statistic. The right mechanism existed — locked behind clinic visits and price points that people working three consecutive shifts couldn't access. The science was settled. The access was the problem.

I didn't build the LightStep. But I found it, tested it, and have spent every moment since making sure every nurse who is standing at a bedside at 2 AM thinking "I can't do this for another 20 years" knows it exists.

63.9%
of nurses with chronic foot pain leave bedside
55%
of nurses report foot pain in any 7-day period
86%
of PF ruptures linked to cortisone injections
0
inflammatory cells in chronic PF tissue (Lemont, 2003)

"You didn't survive nursing school, your first code, your first loss, your first 3-in-a-row to be taken off the floor by your heels. I'm here because someone needed to say that out loud."

Sarah Kent
Sarah KentICU Nurse · 8 Years at the Bedside
The reason LightStep exists
The right mechanism was available. The access was the problem. That's fixed now.
LightStep delivers the same category of stimulus as shockwave therapy — at home, after your shift, for the price of one cortisone shot that was probably making things worse anyway.
Sarah Kent
Sarah KentICU Nurse · 8 Years Bedside
Zero risk · 30 days

Your heel has been in a
failed healing state.
Not anymore.

$99. Free shipping. 15 minutes on your couch after a shift. If your mornings haven't changed in 30 days, you pay nothing — prepaid return label in the box.

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